Terms of service

OVERVIEW Welcome to Phulka Foods! The terms “we”, “us” and “our” refer to Phulka Foods. Phulka Foods operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Phulka Foods is powered by Shopify, which enables us to provide the Services to you.

By visiting, interacting with, or using our Services, you agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province of residence (18 years or older in Pakistan). You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS We sell organic flours (including Multi-grain, Sugar-free, and Gluten-free options). We have made every effort to provide an accurate representation of our products. However:

  • Natural Variation: As our products are organic and natural, slight variations in texture or color may occur between batches.

  • Display: We cannot guarantee that your computer monitor's display of any color will be accurate.

  • Availability: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Phulka Foods reserves the right to accept or decline your order for any reason.

  • Cancellation: Please review your order carefully before submitting. We may be unable to accommodate cancellation requests after an order is processed.

  • Returns: Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

SECTION 4 - PRICES AND BILLING Prices for our products are subject to change without notice.

  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 5 - SHIPPING AND DELIVERY We are not liable for shipping and delivery delays once the package has been handed over to the courier service. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control (e.g., strikes, weather conditions).

SECTION 6 - INTELLECTUAL PROPERTY Our Services, including all trademarks, brands, text, images, and graphics are owned by Phulka Foods. These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

SECTION 7 - THIRD-PARTY LINKS & TOOLS We may provide you with access to third-party tools (such as payment gateways or tracking services) over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties.

SECTION 8 - RELATIONSHIP WITH SHOPIFY Phulka Foods is powered by Shopify. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Phulka Foods, including any injury, damage, or loss resulting from purchased products.

SECTION 9 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 10 - ERRORS, INACCURACIES, AND OMISSIONS Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 11 - PROHIBITED USES You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international or provincial regulations, rules, laws, or local ordinances of Pakistan; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall Phulka Foods, our directors, officers, employees, affiliates, agents, contractors, or interns be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, strictly to the extent permitted by law.

SECTION 13 - INDEMNIFICATION You agree to indemnify, defend and hold harmless Phulka Foods and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service.

SECTION 14 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Layyah, Punjab.

SECTION 15 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

SECTION 16 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at phulkafoods@gmail.com.

Phulka Foods Bail Chowk, Layyah, Punjab, Pakistan

Phone: +92 318 3480153 Email: phulkafoods@gmail.com